Return Policy

Returns

Return can be made in 30 calendar days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please email info@jekca.com before you return the item to us.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your PayPal account / credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipment with tracking number is strongly recommended. Shipping charges are not refundable and will be deducted from your refund. 

 

Contact Us

If you have any questions on how to return your item to us, contact us at info@jekca.com.

In case of any dispute, the decision of JEKCA Limited should be final.